Gong with Frida Terms & Conditions

Last updated: June 6th, 2025

1. Vendor Information

Friederike Maximiliane Möhres - Gong with Frida

MOB (Makers of Barcelona)

Carrer Bailen 11, bajos

08010 Barcelona

España

Email: gongwithfrida@gmail.com
Website: www.gongwithfrida.com

2. Scope

These terms apply to all purchases of goods and services made by consumers through the Friederike Maximiliane Möhres - Gong with Frida shop and online shop, including but not limited to:

Live sound healing sessions, trainings and events (online or in person)
Downloadable audio meditations and other digital content
Online workshops, courses, or classes
Physical items such as instruments, books, or accessories

By placing an order, you agree to these Terms & Conditions.

All features, content, specifications, products and prices of products and services described or depicted in the Gong with Frida Shop are subject to change at any time without notice. Unless expressly noted, all descriptions are approximate and are provided for convenience purposes only. The inclusion of any products or services in the Gong with Frida Shop at a particular time does not imply or warrant that these products or services will be available at any time.

Changes to the offer of Friederike Maximiliane Möhres - Gong with Frida can be caused by unforeseeable circumstances such as illness or other. In this case the event will be rescheduled and/or relocated, a substitute facilitator will be assigned or the event might be canceled. In case a minimum number of participants of 5 persons per event is not reached, it is possible to reschedule and/or relocate, or cancel the event. In this case you will be informed as early as possible before the beginning of the event. In the cases of relocation or rescheduling, you can choose between the new option or a refund of your participation fee via the original payment method. In case of a cancellation without a new option any paid participation fee will be refunded via the original payment method. Any further cost or indemnity claims as for example cancellation fees for traveling or hotel cost related to the cancellation of an event can not be taken into account by Friederike Maximiliane Möhres - Gong with Frida.

3. Orders and Contract Formation

All product and service listings on the website constitute a legally binding offer.
By clicking the respective button “Place Order” or “Sign up” or similar, you are entering into a contract of sale with Friederike Maximiliane Möhres - Gong with Frida.
We may require that you create an account to access the Friederike Maximiliane Möhres - Gong with Frida Online Shop, including to make purchases. If we do so, you must provide accurate information about yourself when you create an account and ensure that you update us if that information changes. You must ensure that your login details remain confidential. You are responsible for any activity, including any purchases made, under your account. We reserve the right to terminate your account at any time and for any reason.
You will receive an automatic email confirmation with the order summary.
Only individuals aged 18 or over with legal capacity may place an order.
Alternatively, orders can be placed upon invoice and with upfront payment via transfer.

4. Prices and Payment

All prices are listed in Euros (€) and include 21% Spanish VAT (IVA) unless otherwise stated. You receive an accurate invoice issued by Friederike Maximiliane Möhres.
Accepted payment methods:

Credit/debit card (via Stripe)
PayPal
Transfer

Payment is due immediately upon order.
In the event of an error in price or availability, Gong with Frida reserves the right to cancel the order and fully refund the payment.

5. Delivery and Access

Physical Goods:

The goods remain the property of Friederike Maximiliane Möhres - Gong with Frida until full payment has been made.
Friederike Maximiliane Möhres - Gong with Frida assumes no liability for deviations in the presentation of the products on the website.
The goods are shipped within 1–3 working days after payment is received (if in stock), unless stated differently.
If a product is no longer available, the customer will be informed of the expected availability. Gong with Frida reserves the right to refuse orders if a product is unavailable. In this case, any payments already made will be refunded.

If possible, multiple ordered products will be shipped together to minimize shipping costs and environmental impact.
Delivery time depends on the destination and shipping method. Gong with Frida is not liable for postal delays once the item has been shipped.
If payment is not made within one week after a renewed request for payment, Gong with Frida may withdraw from the contract.

Digital Products:

All sales are final. No refunds will be issued once access to the digital product has been granted.
Payment must be made in full before access to the digital product is provided.
Access or download links will be provided immediately after payment or within a maximum of 24 hours. Access to educational digital VOD workshops is granted for as long as the workshop exists from the date of purchase.
You are responsible for saving your access/download link. If you lose access or in case of technical issues that prevent access, contact gongwithfrida@gmail.com for support.
The Participant is responsible for ensuring they have a stable internet connection and a compatible device to access the Workshop materials. Friederike Maximiliane Möhres - Gong with Frida is not responsible for any technical issues arising from the Participant's hardware, software, or internet service provider.
Educational materials are of intellectual property by Friederike Maximiliane Möhres, for personal use only and may not be shared, resold, distributed, or reproduced in any form without explicit written permission from Friederike Maximiliane Möhres - Gong with Frida. Any unauthorized distribution or reproduction of Educational materials may result in termination of access without a refund and/or legal action.

Live (Online and in person) Sessions / Educational Classes:

You will receive a Zoom link or other access instructions via email in advance of the scheduled session.
It is your responsibility to ensure you can attend on the specified date and time and with the technical requirements.
Your purchase and/ or registration to a product or service of Friederike Maximiliane Möhres - Gong with Frida is binding. Should it not be possible for you to attend, it is possible to nominate a person, which will be attending instead of you except that someone from the waiting list can take the place. In the case that you leave before the end of a training or event there is no partial refund. In case that a product and/or service in the Gong with Frida Shop has a different cancellation policy you will be informed separately.

6. Right of Withdrawal (Returns & Cancellations)

In accordance with EU and Spanish consumer law:

a) General Right to Withdraw

You have the right to withdraw from your purchase within 14 days of receiving a product or purchasing a service, without giving any reason. The cancellation period begins upon receipt of the goods by the customer and upon making the order in the case of services.

To exercise your right, email a clear request to:

Email: gongwithfrida@gmail.com

The Customer must return the goods within 14 days of withdrawal. Timely dispatch is sufficient. Return shipping costs (if applicable) are the responsibility of the customer.

In the event of a valid withdrawal, all received goods must be returned. If this is not possible, compensation for lost value must be made. Any degradation from testing the goods in a customary manner does not need to be compensated.

b) Exclusions

The right of withdrawal does not apply in the following cases:

Digital content (e.g. audio meditations, downloadable files) once accessed or downloaded.
Services (e.g. live sessions or online classes) that have been partially or completely fulfilled
Customized or personalized products.

c) Refunds

Once the product is returned or cancellation is confirmed, Gong with Frida will issue a refund using the original payment method within 14 days. Refunds may be delayed until returned goods are received or proof of return is provided.

7. Customer Responsibilities and Use of Services, Disclaimers & Liability

Use is voluntary and under your own responsibility: All services offered by Gong with Frida—such as sound healing sessions, meditations, and workshops—are for personal development and wellness. They are not a replacement for medical, psychological, or therapeutic treatment. If you have any physical or mental health conditions, consult a professional before participating. You are fully responsible for your participation. By booking a session or class, you confirm you are mentally and physically able to participate.
Technical Issues: Gong with Frida is not responsible for delays or failures due to technical problems outside of our control (such as internet outages, software failures, or service interruptions), any issues caused by hacking, tampering, or lack of security measures on your side and any technical issues, bugs, viruses, or errors in the system or content.
Each participant is fully responsible for their own actions during and outside of events, trainings or classes, and must compensate for any damages they cause. Friederike Maximiliane Möhres - Gong with Frida and any event venues accept no liability for such incidents.
No Guarantees: We do our best to offer high-quality content and services, but we can't guarantee specific results or outcomes from using them.
Friederike Maximiliane Möhres - Gong with Frida is not responsible for any outcome, personal, professional, or otherwise, that may result from the Participant’s engagement with the service or for any direct, indirect, or consequential damages resulting from the use of the class and training knowledge and materials.
Liability Limits:
To the fullest extent permitted by law, Friederike Maximiliane Möhres - Gong with Frida is not liable for:

Any indirect or unexpected damages (like loss of data, income, or emotional distress)
Any personal belongings or valuables during in-person or online sessions.
Any issues caused by improper use of our services or products.
Classes and trainings by Friederike Maximiliane Möhres - Gong with Frida are for educational and informative purposes only. They do not constitute professional advice. All trainings and classes by Friederike Maximiliane Möhres - Gong with Frida are provided “as is” without warranties of any kind, either express or implied.
Any personal injury or property damage
Problems caused by third-party content or unlawful/offensive behavior by others

Our Responsibility: If we are legally required to pay compensation, our liability is limited to the value of the service or product you purchased.

8. Intellectual Property

All content on www.gongwithfrida.com and provided by Friederike Maximiliane Möhres - Gong with Frida, including but not limited to audio files, texts, images, logos, and videos, digital products, educational content, content and material of online and in person trainings and classes, is the intellectual property of Friederike Maximiliane Möhres or licensed accordingly.

It is strictly prohibited to:

Copy, distribute, or resell any content without written permission.
Share or sell access to (digital) content beyond personal use.

Participants may not use the materials for commercial purposes or create derivative works without prior written consent.

9. Data Protection

Your personal data will be handled in accordance with the General Data Protection Regulation (GDPR) and Spanish data protection laws.

Please refer to our Privacy Policy https://gongwithfrida.com/privacy-policy for details.

10. Applicable Law and Jurisdiction

These terms are governed by Spanish law. Disputes will be subject to the jurisdiction of Barcelona, Spain.

11. Online Dispute Resolution

As required by EU Regulation No. 524/2013, you may submit disputes online via the European Commission’s platform: https://ec.europa.eu/consumers/odr/

12. Final Provisions

If any provision in these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force.
These Terms may be updated from time to time. Customers will be notified of significant changes.

For questions or concerns, please contact: gongwithfrida@gmail.com